Western digital my book duo support bot

Wd 12tb my book duo desktop raid external hard drive. The my book duo drive is desktop raid storage with massive capacity ideal for storing photos, videos, documents and music. There are four inner clips in the back, 2 on each side of the chassis. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Jun 24, 2014 western digital launches my book duo 2bay usb 3. Western digital my book duo user manual pdf download. For students or those who often work from the road, a portable hard drive will let you bring more storage with you than a flash drive. Western digital my book duo recovery hard drive data. I can only download the software for windows, which yet again brings me back to my first post because the software also cant find the my book live duo. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside.

Wd 12tb my book duo desktop raid external hard drive usb. Ive powered it off, reset it, unplugged the network cable, and no matter what i seem to do to. This manual is available in the following languages. If your product is not listed above, please visit the product page. User manual western digital my book live duo 146 pages. Hello, im looking to buy the my book duo wdblwe0040jchnesn for an external backup drive. In this post im using my western digital my book live duo but this is applicable to most western digital nas products and many other brands as well. Western digital releases my book external raid usb. Wd 4tb my book duo desktop raid external hard drive usb 3. To give you some help, lets take a closer look at each and how they may be a possible. Wd 8tb my book duo desktop raid external hard drive usb 3. If you arent, open my computer and look for a cd drive called wd unlocker.

Western digital canada store buy western digital on sale. The two included hard drives are wd red drives designed for highperformance and reliability. Constantly blinking green light my book live duo wd. Western digital my book troubleshooting, repair, and service manuals. Replace hard drives so, it turns out that i underestimated the amount of space i needed, so now its time to upgrade the. Western digital my book duo recovery hard drive data recovery. By default, your wd my book duo came in a raid 0 or striped configuration for capacity and speed.

Digital hard drive such as the my booklive, my book live duo a. Hey everyone so ive had my mybook duo for a week or so now and after doing a fair amount of file copies to my device that appear to complete, my unit always has a blinking green light on it. I unplugged the duo and when i plugged the power adapter back in, i saw all 3 lights were red for just a second then they turn off. Western digital my book live duo 2x3tb drives in a raid 1 configuration. Extreme speed, high capacity storage built with two 10,000 rpm wd velociraptor drives inside, my book velociraptor duo delivers extreme speed and high capacity for highend video and photo editing, 3d rendering, graphicintensive design and more move data at unprecedented speeds the revolutionary thunderbolt connector provides two channels of up to 10gbs transfer rate in both directions. Aug 22, 2017 western digital today has released its newest desktop external raid drives.

Wd has configured the drives in raid 0 and lets you reconfigure them in raid 1 or jbod, using the included wd drive. While the mybook lives book shaped chassis is nice, the clips preventing it from opening are not. Sears carries a wide variety of internal drives ranging in space and speed. Western digital has added dropbox support to its wd 2go mobile app. Missing driver western digital my book i have two wd mybook storage devices. My book duo desktop raid storage user manual coolblue.

Registration register your wd product to get the latest updates and. Tips for getting started with the wd my book backup drive. Western digital 6tb my book desktop external hard drive. Using win 10 on new ssd, wd my book backup sw does not work. My book live duo has, as most nas products, support for unencrypted ftp. My book duo installation external drives for pc wd. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. For mac, go to the applemenu and select software update. Western digital s latest designs, like the new my book duo, are a long way from those origins. You have made a sensible investment in a western digital my book duo drive for its powerful dual drive performance, and builtin protection but right now, none of that matters to you. Western digitals latest designs, like the new my book duo, are a long way from those origins. The new my book duo models feature options with up to 20tb of storage, include usbc and usba ports, and have a 3year.

View and download western digital my book live duo user manual online. Just purchase my book duo and quickly installed in my main workstation changing the settings to raid 1. For windows, go to the start menu and select windows update. These hard drives range in size up to 4tb, so you have plenty of space options. View the manual for the western digital my book live duo here, for free. My book duo user manual as shown in figure 3, the my book duo device has the power connector, reset button, interface port, two usb 3. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup.

Pair that with our 30 plus years of experience and you, as a western digital customer, cant go wrong. Western digital my book live duo user manual pdf download. The daisy chain capability of thunderbolt technology lets you add more drives for even more speed and higher capacity. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. The my book duo drive has massive capacity for storing photos, videos. I know its supposed to have it on when data is being writtenread, but it never seems to complete. My book live duo personal cloud storage device is a highperformance dualdrive system providing secure wireless access to your media and files from any computer, tablet, or smartphone when connected to a wireless router. Ask the question you have about the western digital my book duo here simply to other product owners. After its configured, will the raid1 array be usable from within ubuntu. Tech is a western digital my book duo dualdrive external hard. A usb typec port with all cables included makes it universally compatible supports.

Replace hard drives so, it turns out that i underestimated the amount of space i needed, so now its time to upgrade the two 2gb hds that came with the mybook duo. My book velociraptor duo, dualdrive storage system unites two 10,000 rpm wd velociraptor drives with revolutionary thunderbolt technology for extreme speed. While the mybook lives bookshaped chassis is nice, the clips preventing it from opening are not. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. That link takes me to the support page of wd my book live. Page 63 sending your log files to customer support if you have a problem with the my book live duo drive, complete the online form on the support page to generate a log and send it to wds. We may earn affiliate commissions from buying links, which help. If you have valuable data at home, you really need a nas to protect it, and ideally. Western digital australia store buy western digital on sale.

Mirroring reduces capacity by halfto 2tb in this case. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. The new my book duo models feature options with up to 20tb of storage, include. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. You can also find internal hard drives for desktop pcs. The spacious 8gb western digital my book duo desktopclass external. Bot mac and pc compatible using either usbc or usba ports. View and download western digital my book duo user manual online. Western digital is a company with strong values and a passion to innovate and lead the charge in the transformation of data. I am a bot, and this action was performed automatically. This morning i went to install the drive by connecting it to the target machine my laptop but apparently the change in he raid settings deleted the setup file and all the other software that came with the drive where can i get the setup and all the other software that came. But its not as safe as raid 1 mirroring mode, which the my book live duo also supports.

Missing driver western digital my book microsoft community. A usb typec port with all cables included makes it universally compatible supports usb 3. Creating the right environment where our employees can thrive is. Dropbox support comes to western digital mobile backup app. Western digitals my book thunderbolt duo the trickle of devices that can take advantage of the io tech has yet to turn into anything like a springtime english drought flood. The drive comes with windows backup and time machine support. If you have valuable data at home, you really need a nas to protect it, and ideally, that nas should have the protection of raid. After forcing the device back online, the user could not find the shared folder holding his data. Do you have a question about the western digital my book live duo or do you need help. The reason that i have five is because they are solid drives at an outstanding price. Forum forum my book live western digital my book duo supported. Provide a clear and comprehensive description of the problem and your question.

One device works the other doesnt and when i troubleshoot the. Most technical support questions can be answered through our knowledge base or email. Since its based on vsftpd its only a matter of configuration to make it a much more secure ftps implementation instead. A line of external hard drives by western digital, styled after hardbound books. About the my book drive things they dont tell you up front the user manual is on the my book drive in \user manuals\eng\usermanual. Westerndigital westerndigitalmybookduousersmanual653780 westerndigitalmybookduousersmanual653780 westerndigital pdf. Download western digital my book live duo firmware 2. Will i be able to configure the drive to use raid1 from within ubuntu, or would i need to do the initial configuration on a windows machine. Western digital my book thunderbolt duo the register.

So im on my way to filling up my 8tb western digital my book exhd, and am briefly considering eventually replacing it with a 20tb wd my book duo. Aug 07, 2014 and since weve completed thousands of western digital s customers recovery projects, we are confident that, if the data can be retrieved from your my book duo drive, we can do it. Click the support option in the navigation panel to display the support page. Slowly work around the clips, while opening the back, otherwise you risk breaking these. Western digital my book best price in australia compare.

Creating the right environment where our employees can thrive is key to how we do business. The my book duo drive has massive capacity for storing photos, videos, documents and music. With a focus on the average consumer, western digital launched the my book duo usb 3. You can attach usb drives here for sharing or backup, but no printers are allowed. Figure 2 shows the rear of the live duo, which differs from the live single in having a usb 2. Western digital today has released its newest desktop external raid drives. Wd backup sw could not find device repeatedly, even w tech support. This means that if any single drive fails or becomes unstable. The better your problem and question is described, the easier it is for other western digital my book duo owners to provide you with a good answer. The my book duo drive comes with 256bit aes hardware encryption with wd security software built in to help keep private content secure. The wd mybook live duo personal cloud is a pretty flexible device. My book duo western digital opslaan western digital store. Mar 07, 2012 the wd mybook live duo personal cloud is a pretty flexible device. Western digital s my book thunderbolt duo the trickle of devices that can take advantage of the io tech has yet to turn into anything like a springtime english drought flood.

Page 63 sending your log files to customer support if you have a problem with the my book live duo drive, complete the online form on the support page to generate a log. He tried to recover the data using file scavenger but most recover files did not retain the original name and could not be opened. Available in various editions from essential, to premium to world edition. Raid0 mode provides superfast performance with up to 360mbs1 sequential read speeds using the usb typec port.

View and download western digital my book duo manual online. Obtaining customer support to open the support page. Bezoek onze website voor productondersteuning op support. There is a fair amount of misinformation regarding the western digital wd mybook duo series with respect to encryption and potential data loss. Disque dur externe western digital my book duo 12 to.

Jan 20, 2016 hello, im looking to buy the my book duo wdblwe0040jchnesn for an external backup drive. My book duo desktop raid storage user manual western digital. From there on i can only do what i have already tried and mentioned in my first post. Western digital my cloud home duo 16tb wdbmut0160jwt.

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